Email:    Phone: (04)801-6550



Never before has such a small word exposed such a big gap in our ‘All-of-Government’ ability to respond to incidents.

CIMS3 training (including NZQA 32158 accreditation), for as low as $100 per person!

As you know, the transition to CIMS 3rd Edition is over, and as of 1 July, your SOPs, forms and training are supposed to be 3rd edition compliant.

Since the Nelson fires broke out in the beginning of 2019, life has been one response after another. Fires. Floods. Terrorist attack. Volcanic Eruption. And of course, COVID-19. If nothing else, we now know that there is no such thing as ‘just a policy shop’. Every central and local government agency has been involved in response, in one form or another, since January, 2019!

The talk around Wellington has been the fact that not many (any?) agencies have enough CIMS trained staff. DPMC would like to see lots of people being trained, and getting NZQA accreditation (previously CIMS2, now CIMS 3). <NZQA CIMS4 (theory) accreditation will be available in the near future>.

We have been teaching 3rd edition courses since HRB approved 3rd edition in August last year. Since then we have taught over 300 people, from DOC, MBIE, NZTA, Corrections, Justice and Health, through our Introduction to CIMS and Incident Management  courses. Many of the participants have gone to get CIMS2 (NZQA 17279) accreditation – and one of my courses is the first to go through the new CIMS3 (NZQA 32158) accreditation.

COVID-19 gave us the opportunity to move our CIMS training online, and, to be honest, the first course I taught, via Zoom, went better than I could have ever hoped. The feedback, for the online course, aimed at government departments, with more emphasis on the Coordination Centres and National Security System, and less emphasis on using CIMS at the incident level, was fantastic.

This week, instead of flying up to Auckland, and teaching a one day CIMS course face-to-face, I taught 21 staff via Teams, in two-hour blocks, and it went really well. The manager estimates that he saved thousands of dollars in travel costs, and lost productivity, by having the course online.

COVID-19 forced us to re-imagine our CIMS training, and the result is a cost friendly model that gives your agency the CIMS trained staff it needs.

Intro to CIMS/Incident Management Course (CIMS3)

We can deliver CIMS3 training for as little as $100 (+GST) per person….

The courses can be taught with an Incident Level, or an Coordination Centre level emphasis – depending on the attendees. The video option will allow people to have a good look at both.

Here are the the three different teaching options we have available:

1. CIMS3, live, online (via Zoom or Teams) – $140 per person (for first 15 people, $110 per person for each additional person)

  • Online NZQA Assessment (32158), via, included
  • 4 x 2 hr sessions (taught across two days, with a minimum of one hour break between sessions)
  • No venue, catering, transport, accommodation fees

The more people you have online, the less you pay per head:

15 people (minimum nbr required to run a course) – $2100 + GST

25 people ($140×15, 10 x $110) – $3200 + GST  ($128 per person)

50 people ($140×15, 35 x $110) – $5950 + GST ($119 per person)

2. CIMS3, live, face-to-face – $150 per person (minimum 15 people) – each additional person beyond 15, $110 per person

  • Online NZQA Assessment (32158), via, included
  • 1-day course (you choose start time)
  • You arrange venue and meet costs of transport and accommodation for a Wellington-based instructor

If you have an appropriate venue, we can teach as many as you’d like face-to-face:

15 people (minimum nbr required to run a course) – $2250 + GST

25 people ($150×15, 10 x $110) – $3350 + GST  ($134 per person)

50 people ($150×15, 35 x $110) – $6100 + GST ($122 per person)

3. CIMS3, via videos – $100 per person (no minimum) – to be released September 2020

We are developing an online, video program which will break the CIMS3 course into 10-15 minute videos. This means that your staff will be able to learn CIMS, in their own time, from any web enabled device. They will have three weeks to complete the course from the day they start, and they will automatically be enrolled into the NZQA assessment.

  • Online NZQA Assessment (32158), via, included
  • Students learn in their own time, over three weeks
  • No venue, catering, transport, accommodation fees.
  • There will be a live Zoom/Teams session twice a month, where students can pop in, meet one of our instructors, ask questions and meet other particpants from other agencies.

Topics Covered:

In the video option (#3) – each of these will be a module.

  • What is incident management?
  • History of the Coordinated Incident Management System (CIMS) in New Zealand
  • CIMS use as a Response and/or Planning Tool
  • Overview of the four ‘R’s of New Zealand Emergency Management
  • Principles and characteristics of CIMS
  • Control and Command
  • Lead and Support Agencies
  • Unified Control
  • Situational Awareness
  • Common Operating Picture
  • SMEAC Briefing
  • Incident Level CIMS functions
  • Incident Level Response
  • Develop an initial understanding of an incident, and what response is required
  • Levels of response – from the incident level to the National Security System
  • Additional CIMS functions at the operational and coordination levels
  • Develop and implement plans
  • How the various levels of response interact and support each other
  • Outputs from Coordination Centres
  • Putting it together: Examples of Various Response Scenarios
  • Incident Classification System
  • Overview of the National Security System
  • Overview of Civil Defence Emergency Management in New Zealand
  • Agency responsibilities during responses
  • Personal Preparedness – ensuring you and your family are prepared for disasters and are prepared for you to take part in your agency’s response
  • NZQA Certification – CIMS3

Other Courses Available

Using CIMS as part of an Incident Management Team (CIMS4 Equivalent) –  this is a follow-on, two day course, which goes into more detail of how CIMS is used to mange an incident. Participants will learn about each team members functions, how they contribute to managing and incident and how to participate as a member of the Incident Management Team, whether they be at an incident control point or in a coordination centre.

This course is currently only available as a face-to-face course, without NZQA accreditation. We plan to offer an NZQA accreditation version, with online teaching for the theory parts, as soon as the online assessment is available.

Emergency Preparedness Services is an Emergency Management Consultancy established by Dave Greenberg. Dave spent 25-years, taking part in nearly 4000 missions, as a crewman on the Wellington-based Westpac Rescue Helicopter. Since leaving the rescue helicopter Dave has taught CIMS to hundreds of people, from the emergency services, search and rescue sector and local and central government. He has also developed and facilitated multi-agency, mass rescue exercises, throughout New Zealand.

Our Instructors. Dave, as well as all of our instructors are people who have lived and breathed incident management through their roles in Police, Fire, Ambulance or a rescue helicopter service. Our instructors bring real life experience to the CIMS training, ensuring that participants have real-life examples to assist in their learning.

References, course evaluations, etc.  We can put you in touch with emergency management, business continuity and training/development people, from the organisations we work with, who can give you honest feedback on our courses. We can also share evaluation summaries from our courses.

Participant comments :

DOC online course  July 2020 course::

  • Dave’s delivery was excellent, this has been the best online training course I have attended
  • “Watching videos was great and good way to break up the sessions”.
  • “It was good that I had at least one other team member with me even though the course was on Teams. That way we could still discuss or clarify what was said”.

MBIE face to face course – August 2020 – summary :

Question 1. How would you rate the facilitation of today’s workshop?
Total responses – 10    Excellent – 9   Good – 1


  • Interesting and real life
  • Very good facilitator
  • Engaging
  • Facilitator clearly has experience
  • Very engaging, well-paced.
  • Very engaging, use of humour.
  • Good pace, content, clear succinct delivery

Question 2. How would you rate the pace and delivery of today’s workshop?
Total responses – 10   Excellent – 6    Good – 4

  • Good pace.
  • Pace of training spot on.
  • Worked for me.

Question 3. How would you rate the content of today’s workshop?
Total responses – 10    Excellent – 7    Good – 3


  • Great examples used.
  • Covered relevant points.
  • Good examples.
  • CIMS training vs. explanation of different agencies/levels etc.
  • Interesting – good use of relevant examples.

Question 4. How would you rate the resources from today’s workshop?

Total responses – 10    Excellent – 3   Good – 7

Question 5. Do you feel confident about using CIMS in the future?
Total responses – 10    Yes – 7   Unsure – 3

Extra information/support required:

  • Refreshers and simulations.
  • More training.
  • I’d probably need more time to familiarise myself with CIMS – good overviews/introduction though – self-research.

Security Issues. We understand that government agencies have various levels of security requirements. If you require a CIMS facilitator with national security clearance, we can most certainly help.

Costs. We have standard government daily, and ‘per head’ rates, for our CIMS training. We will gladly provide our pricing schedule during our first conversation.

Your Next Step:

1. Call Dave Greenberg on (04)801-6550 or +64-29-233-8284  OR

2. Click here to email Dave and let him know a good time to give you a call